0778363824
0778363824
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Frequently asked question

    Yes, registered customers earn points on purchases, which can be redeemed for discounts.
    No, only one discount code can be applied per order.
    Yes, we run seasonal sales, flash deals, and discount offers. Subscribe to our newsletter for updates.
    Product availability is shown on the product page. If an item is out of stock, you can subscribe for restock notifications.
    Yes, we only sell authentic and high-quality products sourced from verified suppliers.
    Yes, warranty details vary by product. Please check the product description for more information.
    Yes, you can delete your account in the Profile section by clicking 3 dots or contact our customer support at hello@mizo.lk
    Yes, we use SSL encryption and comply with data protection laws to secure your information.
    Click on "Forgot Password" on the login page and follow the instructions.
    If you receive a damaged or incorrect item, contact us within 24 hours for a replacement or refund.
    Refunds are processed within 5-7 business days after the returned item is received.
    Contact our support team at hello@mizo.lk
    Yes, returns are accepted within 7 days of purchase if the product is unused and in its original packaging. But orders delivered on cash on delivery basis will not accept return.
    No, we currently deliver only within Sri Lanka.
    Delivery charges vary based on location and product weight. The exact amount will be displayed at checkout.
    Yes, same-day delivery is available for selected products with selected locations for an additional fee.
    Approximately 2-3 working days depend on the Seller and Customer locations.
    Yes, we offer COD in selected areas. Check availability at checkout.
    We accept the following payment options: Credit/Debit Cards Bank Transfers Cash on Delivery (COD) Mobile Wallets
    Simply browse on Mizo, add items to your cart, and proceed to checkout. Follow the on-screen instructions to complete your order.
    You can reach us via email at hello@mizo.lk or call us at +94 778363824 from 8AM to 6PM (From Monday to Friday).
    No, you can check out as a guest, but creating an account allows you to track your orders and receive special discounts.
    Mizo is an online shopping platform in Sri Lanka offering a wide range of products, including electronics, fashion, home appliances, and more.