Privacy Policy

At Mizo.lk, we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

1. Information We Collect

We collect different types of information to provide and improve our services:

Personal Information: When you register on our platform, subscribe to our newsletter, or contact us for support, we may collect personal details such as your name, email address, phone number, and other information you provide voluntarily.

Usage Data: We collect data on how you use our website, including IP addresses, browser type, device information, pages visited, and actions taken on the site. This data helps us understand how our website is used and improve user experience.

2. How We Use Your Information

We use your information for the following purposes:

To Provide Services: To facilitate user registration, process transactions, and deliver services.

To Improve User Experience: To enhance our website and services based on feedback and usage patterns.

Customer Support: To respond to your inquiries and provide technical or customer support.

Marketing Communications: To send promotional emails or newsletters, if you have subscribed to these services. You can opt out at any time.

Legal Compliance: To comply with legal obligations and protect the rights, property, and safety of Mizo.lk, our users, and the public.

3. How We Share Your Information

We do not sell, trade, or rent your personal information to third parties. However, we may share your information in the following situations:

Service Providers: We may share data with trusted third-party service providers who help us operate our website or provide services to you, such as payment processors or email communication tools. These providers are obligated to keep your information confidential.

Legal Requirements: We may disclose your information if required to do so by law or in response to valid legal requests (e.g., court orders or government investigations).

Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.

4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to improve your experience on our website. Cookies are small files stored on your device that help us remember your preferences, analyze website traffic, and personalize content.

Types of Cookies We Use:

Essential Cookies: Necessary for the functioning of the website (e.g., login, shopping cart).

Analytics Cookies: To analyze website usage and performance.

Marketing Cookies: To display relevant advertisements based on your interests. You can adjust your browser settings to refuse cookies, but this may impact your ability to use some features of our website.

5. Data Security

We implement a variety of security measures to safeguard your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee the absolute security of your information.

6. Your Rights and Choices

Access and Update: You have the right to access, correct, or update your personal information by logging into your account or contacting us.

Data Deletion: You may request the deletion of your personal information, subject to legal obligations and retention policies.

Opt-out: You can opt out of marketing communications at any time by following the unsubscribe link in the email or by contacting us directly.

Cookies Management: You can disable cookies through your browser settings; however, this may affect your experience on our website.

7. Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to review the privacy policies of any linked sites before providing personal information.

8. Children’s Privacy

Our services are not intended for individuals under the age of 13, and we do not knowingly collect personal information from children. If you believe that we have collected such information, please contact us, and we will take appropriate steps to delete it.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. When we make changes, we will update the "Last Updated" date at the bottom of this page. We encourage you to review this policy periodically to stay informed about how we protect your information.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Email: hello@mizo.lk

Last Updated: January 1, 2025